krikya Responsible Gaming
Entertainment is only worthwhile when it stays within limits. krikya wants every player to enjoy games with a clear head, consciously, and within set boundaries.
What Responsible Gaming Is and Why It Matters
Online gaming is a form of entertainment — it is not a reliable source of income. krikya believes every player should set a fixed budget and stick to it. Playing with the expectation of winning money reduces your ability to make sound decisions and increases the risk of financial loss.
Some people use gaming as a way to cope with stress or loneliness — this is a harmful habit. Our terms and conditions clearly state that gaming is for entertainment only, and any player can stop at any time.
If you feel that gaming is having a negative effect on your daily life, relationships, or finances, you should act immediately. krikya is ready to help you take that step.
Remember
Gaming is a form of entertainment — not a way to recover losses. Placing larger bets in the hope of winning back lost money is one of the biggest mistakes you can make.
Set a Budget
Decide how much money you will spend each session before you start. When that amount runs out, stop for the day — that is the sensible thing to do.
Track Your Time
Playing for hours on end reduces your awareness of the need for rest. Take breaks instead of playing for long stretches at a time.
Tools to Keep Yourself in Control
krikya offers several useful features for players to manage their own gaming habits.
Deposit Limits
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Financial ProtectionSession Time Limits
Set a limit on how many hours you play in one sitting. When the set time is up, the system will automatically alert you.
Time ManagementAccount Break
If you want to take a break for a while, you can temporarily suspend your account for anywhere from 24 hours to 30 days.
Temporary BreakSelf-Exclusion
If you want to stay away from gaming for a longer period, you can close your account for 3 months to 5 years through self-exclusion.
Long-Term ProtectionDirect Support
Contact our 24/7 live chat with any concerns. The support team responds in both Bengali and English.
Round-the-Clock SupportGaming History
You can view your gaming history, win/loss record, and spending details from your account at any time.
TransparencyApply for Self-Exclusion
If you feel you need to distance yourself from gaming, send a self-exclusion request to our support team with the details below. We will take the necessary action on your account as quickly as possible.
During the self-exclusion period you will not receive any promotional messages or offers. To reactivate your account after the period ends, you will need to contact the support team.
Under our privacy policy, your personal information is fully protected and is not shared with third parties.
Self-Exclusion Request
After you submit your request, our support team will send a confirmation message to your email.
Warning Signs of Problematic Gaming
Consider seeking help if any of the following signs apply to you:
- Repeatedly returning to the game and increasing bet amounts in an attempt to win back lost money.
- Being unable to stop gaming or stick to limits — making promises and then breaking them.
- Hiding your gaming from family or friends, or lying about how much you bet.
- Neglecting work, studies, or family responsibilities because of gaming.
- Feeling restless or irritable when you are unable to play.
- Taking on debt or cutting essential expenses to keep gaming.
Principles of Healthy Gaming
These habits help keep gaming safe and enjoyable:
- Set a clear budget and time limit before you start playing, and stick to them.
- Play for entertainment only — not to earn money. Losing is normal; winning is never guaranteed.
- Avoid gaming while drinking or under stress — it becomes harder to make sound decisions.
- Only play with money left over after covering your daily necessities.
- Take regular breaks and spend time with family and friends.
- The moment you feel you are losing control, ask for help — do not wait.
Where to Get Help
Acknowledging a problem takes courage. You are not alone — krikya and the people close to you are here for you.
krikya Support Team
Contact us via 24/7 live chat or email. The team responds in Bengali and English and can quickly activate the limits or exclusion you need on your account.
Email: [email protected]
Round-the-ClockFamily and Trusted People
Tell a family member or a trusted friend about your gaming habits. Their support gives you mental strength and helps you get back on track faster.
Family SupportProfessional Advice
Support from a mental health professional or counsellor is often the most effective option. Addiction counselling services are available at various mental health organisations and hospitals across Bangladesh.
Professional Serviceskrikya's Commitment
krikya, as an entertainment platform, is mindful of every player's safety. That is why accounts are not opened for anyone under 21, and a strong age verification process is followed on our platform.
We believe that giving players accurate information is the first step in responsible gaming. Our FAQ section has important information on gaming limits, deposits, and account management.
Our support team is ready to respond not only to technical issues but also to any questions about responsible gaming. Matters raised via live chat or email are handled promptly.
If you would like to know more about us, detailed information is available on our About Us page — including our goals, values, and our commitment to users.
Our Policy at a Glance
- 21+ age requirement strictly enforced
- Deposit and session limits take effect immediately
- Self-exclusion option always available
- 24/7 support in Bengali
- Gaming history and spending clearly displayed
A Message for Parents
Parents need to be alert to ensure minors cannot access online gaming sites. While krikya follows a strict age verification process, parents play a very important role in managing technology use at home.
Use parental control software on your devices to keep your child or any underage family member away from online gaming. Not sharing passwords and keeping your computer or smartphone logged out are simple but effective steps.
If you suspect that a minor is using a krikya account, contact our support team immediately. We will investigate quickly, take the necessary action, and close the account.
Immediate Action
If you suspect an underage user, contact our 24/7 live chat immediately or send an email to [email protected].